Frequently Asked Questions
Find answers to common questions below.
Getting Started
Do participants need prior experience?
No. Teams with all experience levels, from new recruits to seasoned professionals, can benefit from scenario-based practice.
What ages can participate?
Sessions are designed for adults or for professionals in safety, security, or law enforcement roles.
Do you offer training for civilians or community groups?
Yes. We welcome small groups interested in safety preparedness, situational awareness, and basic crisis planning.
Is the training physically demanding?
Training focuses on decision-making, communication, and response skills. Physical exertion is minimal.
Does the training include shooting or firearms practice?
We use laser-equipped firearms and other tools for simulated target engagement, without live ammunition.
Do you offer certification or official qualifications?
We do not provide formal certifications. Our role is to enhance your existing training programs with immersive, scenario-based practice.
Events
How long are training sessions?
Most sessions run 1 to 3 hours, depending on team size and training goals.
How many people can participate at once?
Up to four participants can be in the simulator at the same time. Larger groups are welcome. Participants can rotate in and out so everyone has the opportunity to run scenarios and take part in the training.
How far in advance do we need to book?
We recommend scheduling at least 1 to 2 weeks in advance. Short-notice sessions may be available depending on demand.
Can we tour the facility before booking?
Yes. We offer facility walk-throughs so your team can see the simulator, rooms, and equipment before scheduling a session.
What should we wear or bring?
Comfortable clothing and footwear are recommended. If your team uses specific gear for training, you are welcome to bring it. Safes are available for firearms storage. No firearms or live ammunition are allowed in simulator areas.
Is the training recorded?
Some scenarios allow for review and playback. Recordings can be used during team debriefs to reinforce lessons learned.
Can we use the facility for our department's own training curriculum?
Absolutely. Most teams bring their own trainers and follow their own policies and procedures. Conference and meeting rooms are available.
Do you provide a trainer?
Most teams bring their own trainer, though support is available for smaller groups.
Is your facility private and secure?
Yes. All sessions take place in a private, controlled environment.
Billing
Do you offer group pricing or agency rates?
Pricing is based on session length and group size. Please contact us for details.